State Farm® Insurance Agent Alex Elfrink
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bill Brinkopf
July 9, 2026
5
out of
5
rating by Bill Brinkopf
"AAA+++ service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alex Elfrink’s Team. "
Natalee Chimienti
July 9, 2026
5
out of
5
rating by Natalee Chimienti
"Lacy was very helpful when I had questions about my renters insurance policy. The entire team is always super kind and willing to help in any way possible!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Vickie Chevalier
July 8, 2026
5
out of
5
rating by Vickie Chevalier
"Always friendly and helpful! Their customer service is unmatched!"
We responded:
"Vickie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Heather Jones
July 5, 2026
5
out of
5
rating by Heather Jones
"The office staff is knowledgeable and excellent with customer service. I usually call once or twice a year to go over my policies, and they make adjustments to save me money and also have the coverage I need. They’re the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tamekia Tipler
July 3, 2026
5
out of
5
rating by Tamekia Tipler
"Been with Them for about 4 years now and i have to say they are the best insurance company! The agents in the office are the sweetest and very helpful.. dont matter if i call a million times they have the same kind attitude.. i dont ever plan on leaving!"
We responded:
"Thanks so much for the fantastic rating, Tamekia! We are so glad you had a positive experience with us here on State Farm Agent Alex Elfrink’s Team. If there is anything we can do for you in the future, just give us a shout! "
Joe Buckner
June 16, 2026
5
out of
5
rating by Joe Buckner
"This office is always very accommodating and knowledgeable, each and every person I’ve talked to (Lacey, Crystal) has the drive to get you the correct answer no matter the question"
We responded:
"Thank you for taking the time to leave such a great review, Joe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Joey Johnson
May 27, 2026
5
out of
5
rating by Joey Johnson
"Crystal is always so helpful. She does a very good job!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Keith Gardner
May 13, 2026
5
out of
5
rating by Keith Gardner
"As soon as I got in touch with state farm...they took care of my policy within an hour...to me they cater to the customer..."
We responded:
"Thank you so much for the 5-star rating, Keith! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Willow Grace Anderson
May 12, 2026
5
out of
5
rating by Willow Grace Anderson
"great office super helpful! especially Michaela!"
We responded:
"Thank you for the amazing review, Willow! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Mindy Sanders
May 11, 2026
5
out of
5
rating by Mindy Sanders
"Micheala made switching insurance easy and worry free."
We responded:
"Thanks so much for the amazing review, Mindy! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Alan Kesterson
May 7, 2026
5
out of
5
rating by Alan Kesterson
"Great service and very helpful. Especially Lacey!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Alex Elfrink’s Team. "
Amanda Wareing
April 28, 2026
5
out of
5
rating by Amanda Wareing
"Great customer service! This office goes above and beyond to make sure you have all of your needs taken care of."
We responded:
"Amanda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
akers189
April 24, 2026
5
out of
5
rating by akers189
"Zach McCoy with State Farm is a super nice and honest guy. I had two homeowners quotes from different agencies and sent the competitors offer to Zach. He looked it over and said it was a very fair and good offer. When a person gives a soft recommendation for another company (He did say the pros and cons so he let me know), you know you can trust them."
We responded:
"Thank you for your kind review of State Farm Agent Alex Elfrink’s Team. We appreciate it!"
Zachary Ray
April 23, 2026
5
out of
5
rating by Zachary Ray
"Huge shoutout to Alex and his team—especially Lacey—for going above and beyond for us. We’re in the process of buying a new travel trailer and were missing some key information. Lacey took the initiative to track it down and made sure everything was handled smoothly.
What really stood out was her effort to help us get more for our trade-in than what the dealership initially offered. That kind of dedication is rare. It might seem like a small thing, but it made a big difference for us.
Time and time again, Alex’s staff proves they’re not just about insurance—they genuinely look for ways to help their clients save money and get the best outcome possible. Truly appreciate the extra mile!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Elfrink’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jackson ."
tina boley
April 8, 2026
5
out of
5
rating by tina boley
"they really come through for myself and the policy holder. They went the long run and wrote out a confirmation letter for the courts that covered my back and was required by the court for ME to present
very grateful
Tina"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Brute Edmonds
April 2, 2026
5
out of
5
rating by Brute Edmonds
"Excellent service thank you so much State Farm staff of Jackson Missouri"
We responded:
"Thank you for the fantastic review, Brute! We are always here to help with your insurance needs here in Jackson . "
Gavin Kemper
March 27, 2026
5
out of
5
rating by Gavin Kemper
"Cannot recommend them enough. Lacey has provided wonderful customer service numerous times. Thank you!"
We responded:
"Thank you for the amazing review, Gavin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Stephen Jones
March 11, 2026
5
out of
5
rating by Stephen Jones
"This office is always professional and ready to help. Lacey was incredibly kind and provided the information I needed quickly. Would highly recommend this agent!"
We responded:
"Stephen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Elfrink’s Team—we are always here to help!"
Timothy Owens
March 3, 2026
5
out of
5
rating by Timothy Owens
"Good stuff quick.and polite love it"
We responded:
"We are grateful for your 5-star review, Timothy! Thanks for taking a moment to share your positive rating of State Farm Agent Alex Elfrink’s Team here in Jackson . "
Lucas Beine
March 2, 2026
5
out of
5
rating by Lucas Beine
"Lacy is awesome, easy to work with and always comminates very well. Alex and his team are always on point and ready to assist anyway they can."
We responded:
"Wow, thank you for the 5-star review, Lucas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Kim Payne
February 25, 2026
5
out of
5
rating by Kim Payne
"Just want to say how thankful I am for Lacey and the staff at State Farm Alex Elfrink in Jackson Mo. They have handled my claim so quickly and smoothly, and made the whole process so easy and stress-free. I truly appreciate them and highly recommend."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alex Elfrink’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Darrell Mayfield
February 10, 2026
5
out of
5
rating by Darrell Mayfield
"Lacey Roark is great to work with. She follows up immediately and completely. Makes do ing business a pleasure!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Elfrink’s Team here in Jackson . "
Scott Kirn
January 24, 2026
5
out of
5
rating by Scott Kirn
"Alexis Elfrink's staff is great to work with Lacey quickly made changes to our auto policy. A very pleasant experience. Highly recommend this agency"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alex Elfrink’s Team. "
Gavin Sutterer
January 12, 2026
5
out of
5
rating by Gavin Sutterer
"Michaela was great! She answered all of my questions and was very helpful. Not to mention she was able to save me a large amount on my auto insurance. Highly recommend!"
We responded:
"Thank you for the fantastic review, Gavin! We are always here to help with your insurance needs here in Jackson."
Isaiah Dillingham
December 30, 2025
5
out of
5
rating by Isaiah Dillingham
"very good customer service, everything got filled out and completed quickly, 10/10🙌"
We responded:
"Thank you so much for the 5-stars, Isaiah! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "