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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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akers189

April 24, 2026

5  out of  5
rating by akers189
"Zach McCoy with State Farm is a super nice and honest guy. I had two homeowners quotes from different agencies and sent the competitors offer to Zach. He looked it over and said it was a very fair and good offer. When a person gives a soft recommendation for another company (He did say the pros and cons so he let me know), you know you can trust them."
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Zachary Ray

April 23, 2026

5  out of  5
rating by Zachary Ray
"Huge shoutout to Alex and his team—especially Lacey—for going above and beyond for us. We’re in the process of buying a new travel trailer and were missing some key information. Lacey took the initiative to track it down and made sure everything was handled smoothly. What really stood out was her effort to help us get more for our trade-in than what the dealership initially offered. That kind of dedication is rare. It might seem like a small thing, but it made a big difference for us. Time and time again, Alex’s staff proves they’re not just about insurance—they genuinely look for ways to help their clients save money and get the best outcome possible. Truly appreciate the extra mile!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Elfrink’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jackson ."
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tina boley

April 8, 2026

5  out of  5
rating by tina boley
"they really come through for myself and the policy holder. They went the long run and wrote out a confirmation letter for the courts that covered my back and was required by the court for ME to present very grateful Tina"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Brute Edmonds

April 2, 2026

5  out of  5
rating by Brute Edmonds
"Excellent service thank you so much State Farm staff of Jackson Missouri"
We responded:
"Thank you for the fantastic review, Brute! We are always here to help with your insurance needs here in Jackson . "
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Gavin Kemper

March 27, 2026

5  out of  5
rating by Gavin Kemper
"Cannot recommend them enough. Lacey has provided wonderful customer service numerous times. Thank you!"
We responded:
"Thank you for the amazing review, Gavin! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Stephen Jones

March 11, 2026

5  out of  5
rating by Stephen Jones
"This office is always professional and ready to help. Lacey was incredibly kind and provided the information I needed quickly. Would highly recommend this agent!"
We responded:
"Stephen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Alex Elfrink’s Team—we are always here to help!"
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Timothy Owens

March 3, 2026

5  out of  5
rating by Timothy Owens
"Good stuff quick.and polite love it"
We responded:
"We are grateful for your 5-star review, Timothy! Thanks for taking a moment to share your positive rating of State Farm Agent Alex Elfrink’s Team here in Jackson . "
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Lucas Beine

March 2, 2026

5  out of  5
rating by Lucas Beine
"Lacy is awesome, easy to work with and always comminates very well. Alex and his team are always on point and ready to assist anyway they can."
We responded:
"Wow, thank you for the 5-star review, Lucas! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kim Payne

February 25, 2026

5  out of  5
rating by Kim Payne
"Just want to say how thankful I am for Lacey and the staff at State Farm Alex Elfrink in Jackson Mo. They have handled my claim so quickly and smoothly, and made the whole process so easy and stress-free. I truly appreciate them and highly recommend."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alex Elfrink’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Darrell Mayfield

February 10, 2026

5  out of  5
rating by Darrell Mayfield
"Lacey Roark is great to work with. She follows up immediately and completely. Makes do ing business a pleasure!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Elfrink’s Team here in Jackson . "
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Scott Kirn

January 24, 2026

5  out of  5
rating by Scott Kirn
"Alexis Elfrink's staff is great to work with Lacey quickly made changes to our auto policy. A very pleasant experience. Highly recommend this agency"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Alex Elfrink’s Team. "
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Gavin Sutterer

January 12, 2026

5  out of  5
rating by Gavin Sutterer
"Michaela was great! She answered all of my questions and was very helpful. Not to mention she was able to save me a large amount on my auto insurance. Highly recommend!"
We responded:
"Thank you for the fantastic review, Gavin! We are always here to help with your insurance needs here in Jackson."
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Isaiah Dillingham

December 30, 2025

5  out of  5
rating by Isaiah Dillingham
"very good customer service, everything got filled out and completed quickly, 10/10🙌"
We responded:
"Thank you so much for the 5-stars, Isaiah! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Stacy Olson Emerson

December 12, 2025

5  out of  5
rating by Stacy Olson Emerson
"Working with Crystal has been a great experience! Easy to work with and a smooth transition to move all of my insurance over to this office."
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Michael Morie

November 21, 2025

5  out of  5
rating by Michael Morie
"Anytime I call, Crystal and Lacy always help me out and go way above and beyond. I would recommend them to anyone. Love my State Farm family."
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Sandy Jones

November 6, 2025

5  out of  5
rating by Sandy Jones
"Good explanation of coverage details and saved me money on my insurance premiums."
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Bobby Sizemore

November 6, 2025

5  out of  5
rating by Bobby Sizemore
"Michaela was great to work with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Honey Minglewood

November 4, 2025

5  out of  5
rating by Honey Minglewood
"A couple relatives recommended this place and I called and Zach McCoy helped me very kindly and patiently by phone. He made it easy for me. Thanks Zach!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Bobby Brown

October 13, 2025

5  out of  5
rating by Bobby Brown
"Alex and staff were friendly and helpful in helping me and my wife have peace of mind that we have the right coverage to protect our family. Would highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Stoops

October 13, 2025

5  out of  5
rating by David Stoops
"Lacey was very helpful in getting me the information I needed."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Coral Adams

October 8, 2025

5  out of  5
rating by Coral Adams
"They are amazing got me great priced car insurance. They where nice and easy to work with. Customer service is great 👍"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tracy Messmer

October 1, 2025

5  out of  5
rating by Tracy Messmer
"Great people very professional and friendly . Crystal makes things easy when you go in for questions or making payments. I would recommend State farm Alex elfrink to anyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leslie Pourney

September 27, 2025

5  out of  5
rating by Leslie Pourney
"After a car hit our house we were definitely stressed! Alex and his team were incredible from the beginning and even helped us make phone calls. We were then put in touch with Scott Masterson who was so easy to work with. I am so thankful to everyone at our local State Farm for helping us get our house put back together."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maclane AS

September 19, 2025

5  out of  5
rating by Maclane AS
"Lacey was very helpful! She got me a really good rate with awesome coverage! The entire team was very helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angela Hahn

August 18, 2025

5  out of  5
rating by Angela Hahn
"Crystal Roark is our agent and she has made the entire process for my small business so great, very quick to respond, and very quick to help me with whatever needs I have. I called a few other places and just was not invited like the way she made my company feel- the other places were also higher in rate but offered me less. Thank you State Farm and Crystal for all that you do for us! 5 star review in my book!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"